Novex Hair Care is a company that sells hair care products. It has a 4.8 rating based on 90 reviews. The reviews are mixed, with some customers praising the products and others expressing dissatisfaction with customer service. Some customers have reported missing items in their packages and not receiving responses from customer service. However, other customers have praised the products, stating that they make a significant difference in their hair. The Mystic Black Hair Mask was specifically mentioned as a staple deep conditioner for very curly hair. The Keratin line was also mentioned positively by several customers. Overall, it appears that while some customers have had issues with customer service, many are satisfied with the products themselves. Please note that experiences may vary, and it's always a good idea to do thorough research before purchasing from any company.