HQhair.com has a mixed reputation among users. Many customers praise the site for its fast delivery and excellent service, with some noting that their orders arrived even earlier than expected. The website is often described as user-friendly and well-stocked with products that are hard to find elsewhere.
However, there are also negative reviews. Some users have reported issues with damaged packaging and poor customer service. Complaints about lost orders and delays in refunds are also common.
Overall, while many customers have had positive experiences, there are notable concerns about the reliability of the service.