Caroline's Cakes is a legitimate business. It was incorporated in 1999 and is a mail order and retail bakery. The company was founded by Caroline Ragsdale Reutter in response to the success of her 7-Layer Caramel Cake. They offer a variety of gourmet Southern style layer cakes and an extensive collection of cake-related gift items. The company's signature line of cakes and gourmet food items are available for shipping throughout the United States. The bakery is located at 925 Beaumont Ave, Spartanburg, SC, 29303. They have received a rating of 4.4 with 666 reviews. However, there are mixed reviews about their products and customer service. Some customers have expressed dissatisfaction with the quality of the cakes and the company's response to their feedback. It is always recommended to check multiple sources and reviews before making a purchase.