David's Cookies has received mixed reviews from users. Some customers have praised the quality and taste of the cookies, highlighting the high-quality ingredients and traditional recipes used. The cookie club subscription service is particularly popular, with many users appreciating the variety of flavors and the cute tin packaging.
However, there are also numerous negative reviews. Common complaints include poor customer service, dry and crumbly cookies, and issues with shipping. Some users reported receiving broken cookies or stale products. Others mentioned difficulties with order cancellations and unresponsive customer support.
Overall, while some users are enthusiastic about the cookie club and the taste of the cookies, others have had disappointing experiences with the product quality and customer service.