ShipStation is a legitimate shipping software solution used by many eCommerce retailers. It offers a range of features, including order management, branding, inventory management, and shipping. ShipStation partners with major carriers like USPS, FedEx, UPS, and DHL to provide discounted shipping rates.
However, there are mixed reviews regarding its customer service and software reliability. Some users have reported issues with support response times and software glitches, while others have praised its ease of use and integration capabilities.
Overall, ShipStation is a widely used and recognized platform, but potential users should be aware of the customer service and software reliability concerns.