"1-800-PACK-RAT" is a legitimate moving and storage service. The company offers a wide range of services related to moving and storage. It provides a service where a professional driver drops off a mobile storage container that customers use to pack their own belongings. The container is then picked up and taken to a storage center or to the customer's new home. The company has local storage facilities in dozens of large metro areas around the U.S. and is suitable for local and long-distance moves in supported regions. However, it's always a good idea to read reviews and do your own research before choosing a service. Different customers may have different experiences based on their specific needs and circumstances.