1-800-PACK-RAT receives mixed reviews from users. Many customers appreciate the quality of the storage containers, the protection plans, and the flexible pick-up and drop-off dates. Positive feedback often highlights the company's honesty, responsiveness, and reasonable prices.
However, there are also numerous complaints about missed deadlines, poor communication, and delayed deliveries. Some users report stressful experiences due to late container drop-offs and extended delivery times. Others mention issues with the company's customer service and unreliable scheduling.
Overall, while some users have positive experiences with 1-800-PACK-RAT, others face significant challenges, particularly with timeliness and communication.