Safety1st.com appears to be a legitimate website based on customer reviews and feedback. Many users have reported positive experiences with the company's customer service, highlighting their responsiveness and helpfulness in resolving issues related to missing parts or product inquiries. The company is known for its safety-focused products for infants and toddlers, including baby gates, car seats, strollers, and baby monitors.
However, there have been some negative reviews as well, particularly from customers in the UK who have experienced difficulties with customer support. These reviews mention delays in responses and challenges in obtaining replacement parts. Despite these issues, the overall sentiment towards Safety1st.com remains positive, with many customers expressing satisfaction with the quality of the products and the support received.
For those considering purchasing from Safety1st.com, it is advisable to be aware of the potential challenges with customer support, especially if located outside the US. Nonetheless, the company's commitment to safety and quality makes it a reliable choice for baby and toddler products.