Postboxed.co.uk has received mixed reviews from customers. On Trustpilot, it has a rating of 2.4 out of 5 based on 6 reviews. Some customers have reported poor service, delayed deliveries, and disappointing products. For example, one customer mentioned paying £20 for a mystery gift box and receiving items that were not wrapped and considered rubbish. Another customer experienced a delay of nearly three weeks for a gift box ordered before Christmas, with no response to emails.
However, there are also positive reviews. One customer praised the service for delivering a beautiful product promptly and expressed satisfaction with the overall experience. Another review highlighted the concept of letterbox-friendly gifts and appreciated the unique items offered.
Overall, the legitimacy of Postboxed.co.uk is supported by its operational website and some positive feedback, but the negative reviews raise concerns about customer service and product quality.