"The Washi Tape Shop" is a legitimate business based on the information available. It has a physical address in Caledon, Ontario. The shop has received numerous positive reviews from customers praising the quality of the washi tapes and the customer service. Some customers have mentioned that the tapes are of high quality and the shipping is fast. There are also mentions of excellent customer service, with the team helping to resolve issues related to shipping and delivery. However, as with any online shopping, it's always a good idea to do your own research and make sure you're comfortable before making a purchase.