Otter.ai is a legitimate company providing AI-powered speech-to-text transcription services. Founded in 2016, Otter.ai is backed by reputable investors such as Google Ventures, Horizons Ventures, and Draper Associates, lending credibility to the platform. Over 100,000 businesses and 2 million users actively use Otter.ai for meeting notes, summaries, and more. Major clients include IBM, Boston Consulting Group, and Harvard Business School.
Otter.ai has received awards for its innovation, such as the Aragon Research Innovation Award in 2020. The platform offers features like real-time transcription, speaker identification, and integration with Zoom. While it excels in slow-paced or moderately paced conversations with minimal background noise, it may struggle with fast-paced dialogues.
Otter.ai's data security and privacy policies ensure responsible custodianship of user data, providing certain privacy protections under U.S. law. The platform is known for its user-friendly interface and generous free plan, making it a popular choice for many.