Chemist Direct has received mixed reviews from users. On ProductReview.com.au, it holds a rating of 4.2 out of 5 stars from 521 reviews. Many users praise the product quality, reasonable prices, and fast delivery. Positive feedback highlights the helpful and knowledgeable staff, with some customers expressing satisfaction with the PBS Safety Net tracking and friendly service.
However, there are also negative reviews. Some users report issues with delayed deliveries, missing items, and poor customer service. Complaints include inconsistent stock availability and broken safety seals on products. On Trustpilot, Chemist Direct has a lower rating of 2.2 out of 5 stars from 35 reviews, with many users expressing frustration over delayed shipments and unresponsive customer service.
Overall, while many customers have positive experiences with Chemist Direct, there are notable concerns regarding delivery reliability and customer service.