Betseyjohnson.com has mixed reviews from customers. On Sitejabber, it has a rating of 1.8 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Common complaints include issues with customer service, shipping delays, and tracking number problems. Some customers have reported receiving incorrect charges and unprofessional communication.
On Trustpilot, Betsey Johnson has a rating of 2.0 stars from 12 reviews, with all reviews being negative. Customers have mentioned problems with returns, restocking fees, and delayed orders. Some have also experienced issues with fake tracking information and difficulty obtaining refunds.
Despite these negative reviews, some customers have had positive experiences, receiving their orders on time and as expected. However, the overall consensus suggests that there are significant issues with the website's service and reliability.