XOOM Energy is a legitimate energy provider that offers competitive fixed rates in many areas. Customers have reported being pleased with the savings they've achieved compared to their local utility prices. However, the company's variable rates are less certain, and some customers have reported dissatisfaction with these plans. There have been complaints about misleading sales techniques and too many telemarketing calls. Some customers have also expressed dissatisfaction with the company's customer service. Despite these issues, the company has a history of responding to customer complaints. It's important for potential customers to be informed about contract terms and conditions before signing up. Overall, while XOOM Energy is a legitimate company, potential customers should carefully consider these factors and read reviews before deciding to use their services.