User reviews for store.u-tec.com are mixed. Some customers appreciate the versatile features of the Ultraloq U-Bolt Pro, such as the fingerprint scanner and the capable app. However, many users have reported issues with product reliability and customer support. Common complaints include product failures shortly after the warranty period, difficult installation, and unresponsive customer service. Some users have also faced problems with backup keys and limited warranty on electronics. Overall, while the products offer innovative features, the customer experience has been less than satisfactory for many.