TYMO Beauty is generally considered legit based on customer reviews. The company has a 4.0-star rating on Trustpilot with over 649 reviews. Many customers praise the quality of the hair styling tools, noting that they are effective and durable. Positive feedback highlights the performance of products like the TYMO straightener, which is said to work well on various hair types, including thick and curly hair.
However, there are some negative reviews as well. A few customers have reported issues with product durability and customer service. One review mentioned a hair straightener breaking after five months of use, and the initial response from customer service was not satisfactory. Despite this, the company does offer a 1-year warranty on its products, and there are instances where customer service has provided replacements or further support.
Overall, the majority of reviews suggest that TYMO Beauty is a reliable brand with high-quality products, but like any company, it has areas for improvement.