Shopbop.com has received mixed reviews from users. Some customers praise the quality of items and the variety of brands available. They appreciate the fast shipping and the benefits of Amazon Prime for shipping and returns.
However, there are several complaints about customer service, with users reporting issues with returns and refunds. Some customers have experienced delays in processing orders and inaccurate product descriptions. Others have mentioned problems with return shipping costs and credit card issues.
Overall, while some users have had positive experiences with Shopbop, others have faced significant challenges, particularly with customer service and returns.