"Shopbop" is a legitimate online fashion retailer that offers a wide range of brands and designers. It is owned by Amazon, which allows customers to use their Amazon Prime benefits for purchases on "Shopbop". However, it's important to note that customer experiences vary. Some customers have reported fast delivery and appreciate the variety of items available. However, there have been complaints about customer service, pricing, and shipping times. Issues with shipment delays, unexpected duties costs, and difficulties with the return process have also been reported. Therefore, while "Shopbop" is a legitimate business, potential customers should be aware of these potential issues.