Rosetta Stone receives mixed reviews from users. Some praise its user-friendly interface and structured approach to language learning, making it suitable for beginners. The immersion method is appreciated by many, as it helps in building a strong foundation in vocabulary and grammar. Users also like the additional content available for more advanced learners and the optional online tutoring sessions.
However, there are several criticisms as well. Many users report issues with the speech recognition feature, stating that it often fails to recognize pronunciation accurately. Some users feel that the repetitive nature of the lessons can be tedious. There are also complaints about the customer support, with some users experiencing difficulties in resolving issues related to subscriptions and payments. The "Lifetime" subscription is another point of contention, as some users find it misleading when they lose access to their purchased programs after software updates.
Overall, while Rosetta Stone is effective for building a basic understanding of a new language, it may not be sufficient for achieving fluency. Users recommend supplementing it with real-world practice and conversations.