Users praise the excellent product quality and amazing customer service on printyourpad.com. Specifically, a user mentioned that someone named John was very helpful throughout their experience, from placing the order to delivery. The customer was very happy with the product and its quality, and they couldn't wait to give it as a Christmas gift. Another user on Reddit highlighted the good print quality and perfect surface/feel of their custom mousepad. Overall, the feedback indicates a positive experience with both the products and services offered by printyourpad.com.