"Poppy and Pout" appears to be a legitimate company that produces natural and vegan lip balms. The products have received positive reviews on various platforms. On Amazon, the "Poppy & Pout all natural Lip Scrub" has a rating of 4.5 out of 5 based on 375 global ratings. Another product, the "Poppy & Pout Lip Care Set", has received a high percentage of 5-star reviews. Customers have praised the quality of the products, the packaging, and the customer service. However, as with any product, some customers did not find it as effective as they had hoped. It's always recommended to do thorough research and consider multiple sources of reviews before making a purchase.