Pearson.com has received mixed reviews from users. Many users have expressed frustration with the customer service, citing delays and lack of responsiveness. Some users have reported issues with digital products, such as e-textbooks not appearing in their digital bookshelf and technical glitches with Pearson MyLab and Mastering. There are also complaints about the high prices and piracy measures that make the products difficult to use.
On the other hand, some users have had positive experiences with the work environment at Pearson, mentioning a fun atmosphere and great staff. However, there are also reports of low pay, inconsistent work, and poor management.
Overall, the feedback on Pearson.com is quite polarized, with significant criticism regarding customer service and product functionality, but some positive remarks about the work culture.