"Natural Collection" appears to be a legitimate company with mixed reviews. Some customers have praised the company for its excellent choice of products and efficient service, stating that the website is easy to navigate and orders are delivered promptly. They also appreciate the company's commitment to ethical, Fairtrade, and environmentally friendly products. However, other customers have reported issues with customer service and the returns system. It's always recommended to do thorough research before making a purchase from any online retailer.