Lime & Lou has received a mix of positive and negative reviews from users. Many customers appreciate the unique quality of the products and the responsive customer service. For example, one user mentioned that the ordering process was smooth and the cancellation process was easy. Another user praised the customer service department for addressing concerns promptly and providing top-notch service.
On the other hand, some users have reported issues with order accuracy and delayed shipping. One customer experienced problems with the printed lyrics on their order and had to go through the process twice, only to receive incorrect items both times. Another user mentioned that their order was shipped to the wrong country, causing significant inconvenience.
Overall, Lime & Lou has a 4.1-star rating on Trustpilot, with 73% of users giving 5-star reviews. However, there are also 14% of users who have given 1-star reviews, highlighting the inconsistencies in their experiences.