Lavish Alice appears to be a legitimate website based on customer reviews. The site has a high rating of 4.6 out of 5 from over 6,000 reviews. Customers frequently praise the quality of the products and excellent customer service. Many reviews highlight the beautiful quality and accurate sizing of the clothing.
However, there are some negative reviews regarding refund issues and return charges. Some customers have experienced delays in receiving refunds, while others have noted the £5.99 charge for returns, which can add up if multiple items are returned. Despite these issues, the majority of customers seem satisfied with their purchases and the company's efforts to resolve problems.
Overall, Lavish Alice seems to be a reputable site with high-quality products and good customer service, but potential buyers should be aware of the return policy and possible refund delays.