Lacteck.com has mixed reviews. Some customers appreciate the product quality, particularly the silicone flanges which are noted for being more comfortable than traditional plastic ones. However, there are significant concerns about customer service. Multiple reviews mention poor communication and difficulty in getting responses from the company. Additionally, the return policy is strict, with no returns or exchanges once the product seal is broken. This has led to dissatisfaction among customers who received the wrong size or had issues with the product.
Overall, while the products themselves may be of good quality, the customer service and return policy are areas of concern.