Knix.com receives mixed reviews from users. Many customers appreciate the inclusive sizing and innovative designs of their bras and underwear, highlighting the brand's commitment to comfort and functionality. The ethical sourcing and environmental responsibility of the brand are also praised.
However, there are significant concerns about customer service. Numerous users report difficulties with returns, exchanges, and refunds, often citing a lack of response from the company. Some customers have experienced issues with the fit and quality of the products, noting inconsistencies in materials and sizing.
Overall, while Knix.com is recognized for its inclusive approach and innovative products, the customer service and product consistency are areas that need improvement.