JTV.com receives mixed reviews from users. Some customers appreciate the affordable prices and wide selection of jewelry, noting that the customer service is generally helpful. Positive feedback often highlights the educational aspect of the channel and the variety of unique designs available.
However, there are also numerous complaints. Many users report issues with product quality, such as stones falling out of rings and bracelets breaking. Some customers have experienced delays in shipping and poor communication from the company. Others have mentioned that the prices can change unexpectedly, leading to frustration during the purchasing process.
Overall, while some users find value in the products and services offered by JTV.com, others are dissatisfied with the quality and customer service.