Impuria.com has received mixed reviews from users. Some customers have reported poor customer service, with issues such as not receiving refunds or solutions for their problems. Others have mentioned sketchy policies regarding refunds, especially for items purchased on sale or discount. There are also complaints about delayed deliveries and unfulfilled orders. However, some users have noted that the website offers fast shipping and high-quality jewelry. Overall, the feedback is varied, with both positive and negative experiences shared by customers.