Hurtigruten.com is a legitimate company known for its expedition cruises to destinations like Norway, Antarctica, and the Arctic. The company has been in operation for over 125 years and is recognized for its unique travel experiences. However, customer reviews are mixed.
On platforms like Trustpilot, Hurtigruten has a 2.4-star rating out of 5, with some customers praising the quality of the cruises and the scenic routes, while others have expressed dissatisfaction with customer service and cancellation policies.
Cruise Critic features numerous reviews from travelers who have had both positive and negative experiences. Some highlight the exceptional onboard experience and knowledgeable staff, while others mention issues with noise levels in certain cabins and delays in resolving complaints.
Overall, Hurtigruten is a well-established company with a reputable history, but potential travelers should be aware of the mixed reviews and consider reading detailed customer feedback before booking.