Holland & Barrett is generally considered a legitimate and reputable company. The website has received a mix of reviews from customers, with many praising the knowledgeable staff and wide range of products. However, some customers have expressed dissatisfaction with certain aspects of their service, such as the click and collect offering and the pricing of some items.
Overall, the majority of reviews indicate that customers are satisfied with their purchases and the quality of products offered by Holland & Barrett. The company has a 4.1-star rating on Trustpilot, with many customers highlighting positive experiences in-store and online.