"Hobby Zone" is a well-known company with mixed reviews. Some customers have praised the company for its responsive and helpful staff, quick shipping, and quality products. However, others have reported issues with customer service, technical knowledge of the support team, and product quality. There have been instances of customers being billed for more items than they ordered and difficulty in getting refunds. It's always recommended to do thorough research and read multiple reviews before making a purchase from any online store.