GoCardless has received mixed reviews from users. On Trustpilot, it has an average rating of 3.0 out of 5 from 1,930 reviews. Positive feedback highlights its ease of use, cost-effectiveness, and good integrations. However, negative reviews mention issues with account verification, customer service, and technical support. Some users have faced challenges with verification processes and customer support.
On Capterra, GoCardless has a 4.0 rating out of 5 from 65 reviews. Users appreciate its simple interface and effective payment solutions, but some have experienced difficulties with verification and customer support.
Overall, while many users find GoCardless to be a reliable and efficient payment solution, others have encountered frustrations with its verification and support processes.