Freshroastedcoffee.com is a legitimate company, founded in 2009 and based in Pennsylvania. The company sources coffee from around the world, roasts it fresh, and ships it to customers. They offer a variety of bag sizes and flexible payment options, including subscriptions with additional discounts. The company also provides Direct Trade, Fair Trade, and Rainforest Alliance certified coffees.
However, some users have reported negative experiences with customer service and delivery times. Complaints include issues with the return policy, unresponsive customer service, and delays in shipping despite paying for expedited delivery. Despite these issues, the company has a delightful webpage and positive reviews on their site, which have encouraged some customers to make purchases.
Overall, while the company is legitimate, potential buyers should be aware of the mixed reviews regarding customer service and delivery.