"Eleglide" appears to be a legitimate company that offers a variety of electric bikes. Reviews indicate that their products, such as the Eleglide T1 Step-Thru, are of good quality and offer excellent value. The bike has been praised for its good range, nice design touches, and rear luggage rack. However, some users have noted that the bike is heavy and the warranty on many components is short. Customer service seems to be responsive, with reports of efficient delivery and helpful after-sales service. However, there have been instances of customers facing issues with their purchases. Overall, the feedback on "Eleglide" is mixed, with many customers expressing satisfaction with their purchases, while others have had less positive experiences. It's always recommended to do thorough research and consider multiple sources of information before making a purchase.