Eastpak.com is a legitimate website. The brand Eastpak has a long history, originally founded in 1952 as Eastern Canvas Products USA Inc. The company is known for creating durable, functional, and stylish bags. Eastpak is now part of the VF Corporation, which also owns brands like The North Face, Vans, and Timberland.
However, customer reviews on platforms like Trustpilot indicate some issues with customer service. Many customers have reported problems with warranty claims, shipping delays, and poor customer support. Despite these issues, the quality of Eastpak products is generally considered to be high.
For those considering a purchase, it's important to weigh the product quality against potential customer service challenges.