Donefirst.com has received mixed reviews from users. On Trustpilot, it holds an average rating of 3.2 out of 5, based on over 4,000 reviews. Some customers have praised the platform for its accessibility and quality of care, highlighting positive experiences with remote consultations and treatment plans. However, there are also numerous complaints about customer service, prescription management, and communication issues. Some users have reported delays in getting prescriptions filled and difficulties in reaching customer support. Overall, while Donefirst.com appears to be a legitimate service, potential users should be aware of the mixed feedback and consider both the positive and negative aspects before making a decision.