Positive reviews highlight the exceptional service and high-quality products. Customers appreciate the freshness and variety of the desserts, with many noting the reliable delivery and attentive customer service. Some users have praised the company for being an Aussie business that works hard to achieve success.
Negative reviews mention issues with delivery and product quality. Some customers have experienced unattended deliveries leading to spoiled products, while others have received items that did not match the description or images on the website. Complaints about poor customer service and delayed responses to inquiries are also noted.
Overall, the feedback is mixed, with a majority of users expressing satisfaction but a notable minority reporting significant issues.