Dekanta.com has received mixed reviews from customers. Some users have reported negative experiences with the site, including issues with shipping delays, poor customer service, and problems with order fulfillment. There have been complaints about receiving incorrect tracking information and difficulty in resolving issues with the company. Additionally, some customers have expressed concerns about the authenticity and value of the products received, particularly with mystery boxes.
On the other hand, there are also positive reviews from customers who have had satisfactory experiences with their purchases, highlighting the quality of the products and the unique selection of Japanese whiskies available on the site.
Given the mixed feedback, it is advisable to proceed with caution when considering a purchase from Dekanta.com.