Day-Timer has received mixed reviews from users. Some customers have expressed dissatisfaction with shipping prices and delivery times, noting that the costs can be high and the delivery can take up to two weeks. Others have mentioned issues with poor manufacturing quality, such as refill pages being cut incorrectly and difficulty in opening pages individually. There have also been complaints about the difficulty in returning goods that were not fit for purpose, with some users finding it challenging to get a response from customer service.
On the positive side, some users have praised the quality of the planners and the customizability of the products. Long-time customers have continued to purchase Day-Timer planners for personal use, appreciating the functionality and design.
Overall, the reviews indicate a 2.5 to 2.8-star rating on various platforms, with a significant portion of users expressing dissatisfaction with certain aspects of the service and product quality. However, there are also loyal customers who have had positive experiences with the brand.