Changelogfy.com appears to be a legitimate platform. It is used by various companies to manage user feedback, product roadmaps, and changelog updates. The platform is praised for its ease of use and functionality. However, some users have raised concerns about its customer support and billing policies. Complaints include being charged annually without prior notification and a short trial period that requires card details. Despite these issues, the platform has a 3.5-star rating and is trusted by companies of all sizes.