Catrice Cosmetics has received mixed reviews from users. Some customers appreciate the affordable prices and decent quality of products, especially the nail colors and foundations. However, there are several complaints about poor customer service, with issues such as missing items, delayed orders, and unresolved tickets. Some users also mentioned that certain products, like the Super Glue Brow Styling Gel and It's Easy Tattoo Liner Waterproof, did not meet their expectations in terms of performance and quality. Overall, while some users are satisfied with their purchases, others have faced significant issues with the company's service and product quality.