BRUU - The Gourmet Tea Club has received mixed reviews from users. Many customers appreciate the quality of teas and the variety of flavors offered. Some users have praised the excellent customer service and the timely delivery of their orders. The subscription service is often highlighted as a convenient way to explore different teas.
However, there are also some negative reviews. A few users have mentioned issues with the quantity of tea provided in the packs, feeling that the amount is insufficient for the number of cups claimed. Some customers have experienced delays in receiving their subscriptions and have expressed frustration with the company's communication.
Overall, the feedback indicates that while many customers enjoy the unique tea offerings and the convenience of the subscription, there are areas for improvement, particularly in terms of quantity and delivery consistency.