Boundary Supply has a mixed reputation based on customer reviews. Many customers praise the quality and durability of their products, especially the Prima System backpack, which is highly regarded for its modular design and functionality. Positive reviews highlight the excellent customer service and the long-lasting nature of the bags.
However, there are also numerous complaints about delayed shipping, poor communication, and issues with Kickstarter campaigns. Some customers report never receiving their products or experiencing significant delays. Additionally, there are concerns about the return policy and customer support.
Overall, while Boundary Supply offers high-quality products, potential buyers should be aware of the mixed reviews and consider these factors before making a purchase.