Autel Robotics has received mixed reviews from customers. Some users have reported issues with customer service and warranty claims, while others have had positive experiences with their products. The Autel Robotics Evo Nano+ and Evo Lite+ drones have been praised for their features, such as 4K video capabilities and obstacle detection. However, there have been complaints about shipping delays and product quality. Potential buyers should consider these factors when deciding whether to purchase from Autel Robotics.